In case anyone ever doubted it, even the most small acts of kindness make a real difference.

Years ago as a sixteen year old I went on holiday with my mum. It was a particularly painful holiday for me because I had to break up early for the summer break at college and miss a final week with a teacher who I was deeply attached to. Also, while away, I became very sick with some sort of bug, or possibly sun stroke, and ended up vomiting for a couple of days. Then, on the final day, my mum got very ratty with me although I can’t remember the details of this (probably blocked it out) only that it may have been over having little money as we were poor, albeit still had enough to scrape a summer holiday, but she blamed our financial situation on my father, just like she blamed everything on him.

My mum’s emotional state always affected me horribly, and I developed a severe headache while waiting in the hotel for our pick up bus to take us to the airport for our return flight. By the time we reached the airport and were standing in the queue for check in, I had a full blown migraine.

My mum was no good in these situations. As an adult myself, I now know that it wasn’t that she didn’t care; she just had little or no emotional energy left for me. She had depression while I was growing up, understandably given the circumstances we lived in, and her focus was on survival (and blaming my dad for everything). She has always been strong and resilient which serves her well now in terms of her ailing health, but back then her determination to plough on and give no time and attention to her emotions meant that she had little patience for her very sensitive and introspective youngest daughter (me).

I can’t remember what she said or did, only that she was sharp with me, and I went and sat on a seat in the centre of the airport where I could see the line of people queuing. I had my head in my hands. The pain was horrific. I’m not sure what was worse, the physical agony of the migraine or the sadness weighing on me. I can’t remember how long I sat there but at some point a man came over, sat with me, and asked if I was okay. I told him I had a bad headache. He went off to get me some painkillers and water.

Such a simple gesture but I still remember this 28 years later. It sticks in my mind because the loneliness I felt then – the disconnect from my mum and not being able to spend the final week with the teacher who I’d formed an emotional bond with – was debilitating. I didn’t even realise at the time how lonely I was because such devastating feelings are too much to process when the support structure isn’t there. A total stranger reached out and helped me when I most needed an act of kindness. That is why so many years later it still touches me.

Never underestimate a small act of kindness like this. It can absolutely make a difference, however insignificant it seems to be. One can never know how much it might be needed in ways that go beyond the surface. Knowing someone cares is the most powerful thing of all.